Cloud & Hosted PBX Services in Toronto

VoIP Phone Systems for Businesses Across the GTA – Powered by Yappalot

Why Toronto Businesses Are Moving to Cloud PBX

From tech startups in Liberty Village to law firms downtown, Toronto businesses are switching to cloud-based PBX systems to reduce costs, streamline operations, and support remote work.

Yappalot provides hosted PBX solutions designed for flexibility, with full VoIP features and unmatched local support.

What is Cloud PBX or Hosted PBX?

Cloud PBX, also called Hosted PBX, is a modern business phone system that uses the internet to connect your team—no on-premise hardware, no hidden maintenance fees.

With Yappalot’s Toronto-based PBX service, you get:

Auto-attendant, call routing & forwarding
Voicemail-to-email
Call analytics, recording & queues
Desktop and mobile VoIP apps
Hosted in Canadian data centers for privacy & speed

Yappalot vs. Other Providers

Feature	Yappalot	Other Providers
Canadian Data Hosting	Yes	Often outside Canada
Toronto-Based Support	24/7	Offshore or delayed
All Features Included	At all plans	Feature tiers & upsells
Free Porting & Setup	Always	Often paid
No Long-Term Contracts	Flexible terms	Contract-locked

Who We Serve in Toronto

Healthcare & dental clinics

Voicemail-to-email, call queues, privacy compliance

Law firms & consultants

Call recording, analytics, CRM integration

Tech & creative agencies

Softphones, SMS, remote team support

Retail, salons & service businesses

Auto-attendant, call routing, SMS

Areas We Serve in Toronto

Downtown Toronto
North York
Scarborough
Etobicoke
Midtown
East York
The Beaches
High Park
Liberty Village
And across the GTA

Why Hosting Your Business Phone System in the Cloud Makes Sense

A cloud-based phone system oakville removes the need for on-premise hardware, reducing costs and simplifying business communications. With provider-managed maintenance and updates, businesses can focus on operations while enjoying seamless connectivity. Setup is quick—just connect a VoIP phone to the internet. This system offers flexibility, allowing remote access and easy scalability. Plus, businesses can cut phone bills by 40%-70% compared to traditional lines. Secure data centers ensure reliability with automatic updates for uninterrupted communication.

Cloud PBX vs Hosted PBX – What’s the Difference?

Both terms refer to VoIP systems hosted in the cloud rather than in your office. Whether it’s called “cloud PBX” or “hosted PBX,” you’re getting:

Full-featured VoIP
Hands-off system maintenance
Flexible access from anywhere
Local business support

Pricing for Hosted PBX in Toronto

All plans include support, features, and onboarding

Business Silver

$ 11.95

Per Month/Line

Web Access - Call management and phone system administration
Fully integrated mobile app (iOS®, Android™) for end users
**Unlimited Canada And Usa Calling**
Voice-Mail
Caller ID, Call Waiting, Visual call waiting, call forwarding...
3-Way Calling
Canadian-based support
Canadian-based implementation
99.999% high-availability SLA
Desk and conference phone-rental options
Call log reports
Incoming and outgoing call recording option
HD Voice
Multi-level auto attendant
911
20 Extension and more - $5.99 /Extension / Month

** Unlimited / per line/month

Business GoldMost Popular

$ 19.95

Per Month/user

Web Access – Call management and phone system administration
Fully integrated mobile app (iOS®, Android™) for end users
**Unlimited Canada and US calling**
Toll-free number
Voice Mail
Integrations with Microsoft®, Google, Skype
Caller ID, Call Waiting, Visual call waiting, call forwarding...
3-Way Calling
Canadian-based support
Canadian-based implementation
99.999% high-availability SLA
Integrations with Microsoft®, Google
Desk and conference phone-rental options (On 3 year and 5 years contract)
Call log reports
Incoming and outgoing call recording option
Custom app development and deployment
HD Voice
Automatic call recording
Multi-level auto attendant
911
40 Extensions and more – $5.99 /Extension / Month

** Unlimited min / per line/month, 300 Toll-Free Min

Business Platinum / Hosted call center

$ 45.95

Per Month/user

Web access -Call management and phone system administration
Fully integrated mobile app (iOS®, Android™) for end users
Call Center Agent app: VoIP Soft Phone, Instant Messaging Client, Agent Panel, Agent Status & Efficiency, Agent Operations
ACD Queues: Queue Strategies, Call Recording, Predictive Dialer, Queue Call Back ...
Call Center Statistics
Real-Time Agent: Monitoring, Barging, Listening
Custom Feature programming
Call Recording
Unlimited calling to Canada and the US
Toll-free number
4-way calling
Canadian-based support
Canadian-based implementation
99.999% high-availability SLA
Integrations with Microsoft^®, Google
Desk and conference phone-rental options
Call log reports
Custom app development and deployment
HD Voice
Automatic call recording
Multi-level auto attendant
911
20 Extensions and more - $29.95 / Extension / Month

Let’s Simplify Your Phone System

Use your existing numbers
Access from office, home, or mobile
Add or remove users instantly
Support hybrid & remote teams with ease

Frequently Asked Questions

Can I keep my existing phone number?

Yes—we’ll port your numbers free of charge, with zero downtime

How long does setup take?

Most Toronto businesses are fully onboarded in 2–3 business days.

Can you provide phones too?

Yes—we offer VoIP desk phones or you can use your existing SIP devices.

Will this work for multiple locations?

Absolutely. You can manage all branches or teams under one system.