Yappalot’s VoIP call transfer feature enables your team to professionally route live calls to the right person or department with just a few clicks. Whether you’re in a call center, sales team, or support environment, transferring calls ensures faster resolutions and a better caller experience.
Call transfer allows users to move a live call from one extension or number to another—whether to a colleague, department, or external line—without dropping the connection. It’s a must-have feature for customer-facing teams using Yappalot’s hosted PBX VoIP system.
Yappalot’s call transfer feature is built directly into our VoIP platform and softphones. It works seamlessly with desk phones, mobile apps, and softphone clients—no extra hardware required.
Our user interface is simple and intuitive. Admins can configure transfer options from the dashboard, and users can transfer with a click or button on supported devices.
Discover how Yappalot’s VoIP call transfer feature can boost your team’s responsiveness and caller satisfaction.
Get in touch today for a live demo.
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