Track, measure, and optimize every conversation with Yappalot’s Call Analytics & Reporting feature. Get detailed insights into call volumes, durations, response times, and team performance—all in real time. Make informed decisions to improve customer service and streamline operations.
In a fast-paced business environment, you can’t improve what you don’t measure. Yappalot’s analytics dashboard gives you the data you need to:
Yappalot’s analytics platform integrates fully with your VoIP phone system, including features like call queues, recordings, and IVR. It’s accessible via desktop or mobile dashboard.
Charts, graphs, and heatmaps give you a quick overview of call behavior, team performance, and customer trends. No complicated setup required—just insights that help you grow.
With Yappalot’s call analytics and reporting, you’ll never be in the dark about how your phone system is performing.
Request a demo or talk to our team today.
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