Yappalot’s Auto Attendant (IVR) feature streamlines how your business handles incoming calls. Greet callers professionally and direct them to the right team or department—without requiring a receptionist. It’s the smart, efficient way to manage call traffic and improve customer satisfaction.
An Interactive Voice Response (IVR) system acts like a virtual receptionist. It greets callers with a custom message and provides menu options like:
“Press 1 for Sales, Press 2 for Support, Press 3 for Billing…”
Based on the caller’s input, the system routes the call to the right destination—whether that’s a team member, department, voicemail, or call queue.
Yappalot’s Auto Attendant is built into our hosted PBX VoIP platform, fully integrated with call forwarding, voicemail, queues, and call recording. It’s easy to manage via our admin portal or mobile app.
Get started with Yappalot’s powerful Auto Attendant today and create a better calling experience for your customers.
Request a demo or contact us to activate this feature.
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