In today’s fast-paced business world, reliable and scalable communication is no longer a luxury—it’s a necessity. Whether you’re running a small startup or managing a large enterprise in Ontario, cloud telephony providers can streamline your operations, boost customer engagement, and save costs on traditional phone systems. To help you make the best choice, we’ve compiled a list of the Top 5 Cloud Telephony Providers in Ontario for 2025.
Provider | Starting Price (CAD) | Unlimited Calling | SMS/MMS | Shared Phone Numbers | Additional Phone Numbers |
Yappalot | From $19.99/month | ✅ Canada & US | ✅ | ✅ | ✅ |
RingCentral | From $24.99/month | ✅ Global | ✅ | ✅ | ✅ |
8×8 Inc. | From $28.00/month | ✅ 40+ countries | ✅ | ❌ | ✅ |
Net2Phone Canada | From $29.95/month | ✅ Canada | ✅ | ✅ | ✅ |
Cloudli | From $14.95/month | ✅ North America | ✅ | ✅ | ✅ |
1. Yappalot Communications
Headquarters: Ontario, Canada
Why Yappalot?
Yappalot is a rising star in Ontario’s cloud telephony scene, known for its user-friendly platform and robust feature set. From call routing and IVR to real-time analytics and SMS integrations, Yappalot offers everything small to mid-sized businesses need to stay connected and efficient. With local support and transparent pricing, it’s an excellent choice for businesses that value both performance and personalized service.
Key Features:
- Easy VoIP setup for remote teams
- Interactive Voice Response (IVR)
- Real-time call tracking and analytics
- CRM integrations and SMS support
- Exceptional local support
2. RingCentral Canada
Headquarters: Toronto, ON
A global name with local presence, RingCentral offers a full suite of cloud-based communications tools including voice, video, messaging, and contact center solutions. Its Ontario-based teams provide reliable support and enterprise-grade infrastructure, making it ideal for mid-to-large businesses.
Key Features:
- Unified communications (voice, video, chat)
- AI-powered transcription and analytics
- Mobile app and softphone options
- Integration with Microsoft 365, Salesforce, and more
3. 8×8 Inc.
Headquarters: Operations in Ontario
8×8 is trusted by businesses worldwide for its secure, scalable cloud telephony services. In Ontario, 8×8 is especially popular among enterprises needing global calling plans, strong analytics, and compliance-ready infrastructure.
Key Features:
- Unlimited calling in 47 countries
- Call monitoring and team analytics
- Advanced call center tools
- HIPAA, GDPR, and ISO compliance
4. Net2Phone Canada
Headquarters: Ottawa, ON
Formerly known as Versature, Net2Phone Canada offers tailored VoIP solutions to Canadian businesses. Their platform is designed to meet the needs of fast-growing teams and includes unique features like call recording, voicemail transcription, and bilingual support.
Key Features:
- Canadian servers for faster response
- Voicemail-to-email transcription
- Slack and Microsoft Teams integrations
- Dedicated onboarding and support team
5. Cloudli Communications
Headquarters: Montreal, QC (servicing Ontario)
Though based in Quebec, Cloudli has a strong Ontario presence and offers versatile cloud communication services including business VoIP, SIP trunks, and mobile-first voice solutions. It’s perfect for hybrid work environments looking for flexible and affordable communication.
Key Features:
- Mobile-first phone systems
- Efax and SIP trunking services
- Custom call flows and routing
- Affordable small business packages
Final Thoughts
Whether you need a simple virtual phone system or an advanced contact center solution, Ontario offers a diverse range of cloud telephony providers. Yappalot, with its local roots and strong customer support, stands out for small and medium businesses looking for high value and reliable service. Evaluate your business needs, test a few platforms, and choose the provider that fits your growth goals.
